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Problem with all SQ’s related softwares after new windows installment, getting glitched

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Karish

Customer, bbp_participant, community, sq-ultimate, 444 replies.

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7 years ago #116366

Problem with all SQ’s related softwares after new windows installment

 

when i just hover with my mouse on some menu buttons or something the softwares getting glitched until i close and open the software again..

why this is happening please help!

 

this for example only in the TDD, but this glitch happens with SQ3 as well…….

 

 

 

http://pasteboard.co/AvnlmwNM1.png

http://pasteboard.co/3EkXRqiNG.png

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tomas262

Administrator, sq-ultimate, 2 replies.

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7 years ago #141666

Hello,

 

do you use Win 10 x64?

 

This kind of problems was already reported by some of our users, but it is very rare.

It seems it is a problem with graphics card drivers and Java. It should help you to update your graphic card drivers to the latest (or most stable) version.
 

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Karish

Customer, bbp_participant, community, sq-ultimate, 444 replies.

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7 years ago #141686

Yes i am using Win10 x64,

i did updated my video card’s driver via Driver Booster 4.2 and Ge-force Experience Driver Updater,

still have this glitch..,

 

any other suggestions?..,

haven’t notice anything like that with the Alpha 3 version of SQ4 though, so thats good..

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tomas262

Administrator, sq-ultimate, 2 replies.

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7 years ago #141727

Hello,

 

I have asked Mark about this. He might provide additional tips how to solve this

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Karish

Customer, bbp_participant, community, sq-ultimate, 444 replies.

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7 years ago #141740

Thanks Tomas.

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tomas262

Administrator, sq-ultimate, 2 replies.

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7 years ago #141763

Hello,

 

can you try to run the software using integrated graphic card if you have this possibility on your PC (setup shown here http://www.pcadvisor.co.uk/how-to/pc-components/how-set-default-graphics-card-3612668/)?

 

I have an intel card + nvidia and can choose which one to use to run each application

 

The bug seems to be caused by combination of Java and Nvidia (or some version at least) so this might help. 

 

Also you can try to upgrade / downgrade Java version installed on your PC

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Karish

Customer, bbp_participant, community, sq-ultimate, 444 replies.

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7 years ago #141770

ill try, thanks Tomas

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tomas262

Administrator, sq-ultimate, 2 replies.

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6 years ago #142855

Hello Karish,

 

have you found a solution for this?

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Karish

Customer, bbp_participant, community, sq-ultimate, 444 replies.

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6 years ago #142860

nope.., the only solution i see is the SQ4, i dont have any problems with it

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