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Loading html file from MT4 Report causes Program to Freeze

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#1 jason234

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Posted 09 January 2017 - 07:59 PM

Hi,

Trying to load reports create from mt4 tester from 2003 - current into Quant Analyzer but program crashes or freezes up,

when changing between tab options and if I try to load more than 4 separate reports the program stops responding. 

I increase my RAM settings using Xmx80g but still program freezes, is there any solution to this issue?

 

J.



#2 tomas262

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Posted 10 January 2017 - 09:50 PM

Hello, can you attach the report or send to support@strategyquant.com? We can test it. Better to ZIP the file



#3 jason234

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Posted 10 January 2017 - 10:17 PM

Hi,

Just send you the files

J.



#4 tomas262

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Posted 11 January 2017 - 08:46 PM

Hello Jason,

 

I see those file being around 300 MB. I tried to load 2 of them successfully with default QA settings. What is your PC specs? Do you use version 4.20.1 ?



#5 jason234

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Posted 11 January 2017 - 08:59 PM

Hi,

 

I am using version 4.20.1 and my computer is a i5 with 128GB of ram using windows7 pro

 

J.



#6 tomas262

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Posted 11 January 2017 - 09:48 PM

Hello,

 

I managed to load all reports one by one (not all at once) and create a portfolio. Does QA also freezes for you when you load one by one?



#7 jason234

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Posted 13 January 2017 - 05:57 PM

Hi,

 

I am able to load 1 by 1 but the issue is once I get all 4 or 5 of them into the program, the program freezes completely after changing any options!

Is there a way to fix this?

 

J.



#8 jason234

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Posted 17 January 2017 - 03:42 PM

Hi,

 

Still waiting for your reply!

 

Thanks

J



#9 tomas262

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Posted 17 January 2017 - 07:04 PM

Hello,

 

I have forwarded your issue to developers. They will look into it what can be done to improve performance







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